Frequently Asked Questions

Information for newcomers to artweb.com

General FAQ's
  • What type of service does ArtWeb provide?
    ArtWeb is an easy-to-use web application that empowers artists, photographers, illustrators and all creative professionals to create and manage their own website quickly and affordably. With no software to download and no need to learn HTML, our comprehensive web-based control panel makes customising and promoting your work a snap!
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  • How does ArtWeb work?
    After creating an account, you upload images of your work directly from your computer to your website. Images can be organised into one or more gallery pages and you can write text pages about your work/exhibitions etc. - a complete and professional website in just minutes. Through a simple point-and-click interface, you can also select from dozens of design options and manage other website settings without any special technical skills.
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  • Why do I need a website portfolio?
    Having an online portfolio has proven to be the best way to share your work with others. A professional portfolio also assists you in marketing yourself to employers or to anyone else who might be interested in paying for your talents or purchasing your work. Even if you're a hobbyist, an online portfolio can help you in identifying your skills by turning your musings into a cohesive and presentable body of work. It's also an easy and impressive way to share your images with friends, family and colleagues all over the world.
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  • How long does it take to set up a website with ArtWeb?
    Your initial portfolio website is created the moment you start your free trial account. You can then log in immediately to start uploading your images and customising your website style. Most of our members have a complete website up and running in about an hour or two. Of course, most people are so impressed with how easy it is, they are often logging back in to make more updates and changes!
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  • I am not very good with computers; will I still be able to create my own website?
    Absolutely! We have a diverse range of customers and our system is carefully designed to be simple and easy for anyone to operate. If you get stuck, we're on hand to answer your questions.
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  • Do I need to download any software or know HTML to use ArtWeb?
    Absolutely not. There is no software to download, and you do not have to know HTML or any other programming code to use ArtWeb. Our web-based interface allows you to create and manage your entire website quickly and easily using only your web browser and your own digital images!
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  • Can I use my own domain name with ArtWeb?
    Yes. Although every account includes a unique artweb.com web address, you can just as easily use any domain name of your own. Having your own domain adds an additional layer of professionalism and legitimacy to your online portfolio and includes free email forwarding. Don't have your own domain name? Already have a domain name? You can register your own .com url or we'll help you set up your existing domain name with ArtWeb; it normally takes a little over 24hours to transfer and all you need to do is complete the appropriate section of the Order Form.
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  • What if my question is not answered on this page?
    If your question is not answered on this page, please feel free to contact us day or night for fast and friendly assistance by phone or e-mail. We're eager to show you that ArtWeb is the best and easiest way to build and manage a professional portfolio online!
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Pricing FAQ's
  • Which package should I choose?
    If you have over 25 images to put on your website, or if you're interested in selling your work online, then you'll need the Pro package. Otherwise the Basic package will do fine. See our Prices Page for more info
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  • What payment methods does ArtWeb accept?
    You can pay online with a credit or debit card (via PayPal for maximum security), or you can send us a cheque.
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  • How does ArtWeb protect my credit card information?
    ArtWeb uses PayPal for all online transactions. PayPal is one of the largest and better known online payment providers. We leave all the security to them as that's what they do best and we concentrate on providing you with the best artist's website service, as that's what we do best. Is there any way to get ArtWeb's service free of charge? Yes! ArtWeb gives every member the opportunity to earn free service by referring new members. Each referral earns approx 10%* of your next year's subscription. If you can regularly refer your friends, family, and colleagues to ArtWeb, you can join many other members who will never have to pay for our professional online portfolio services again!
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  • What commission does ArtWeb take on art work I sell?
    None! We do not take any commission from any work you sell via your website.
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  • Technical FAQ's
    • Where are ArtWeb portfolio websites hosted?
      All ArtWeb portfolios are hosted on high-speed Linux Enterprise servers at our world-class, tier-1 data-centre in London. The data-centre is connected directly and redundantly to the Internet backbone with over 99% uptime and nearly unlimited burstable bandwidth capacity. We ensure that your website will always be online, delivering your art to the world at the fastest serving speeds possible!
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    • Does ArtWeb limit disk space or bandwidth usage?
      Absolutely not. Unlike other providers who limit your disk space and charge you extra for bandwidth, ArtWeb puts no restrictions on these resources. Unlimited disk space means you can upload your artwork and manage your website without regard for filesize or quotas. Unlimited bandwidth means you'll never be penalised for having a popular and heavily-trafficked portfolio.
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    • Are there any technical requirements for using ArtWeb?
      ArtWeb was developed for Windows and Mac users alike and is incredibly easy to use on both platforms. However, we strongly recommend that you use the most recent version of your web browser for maximum compatibility. Firefox and Safari are recommended and Internet Explorer has also been tested with excellent results.
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    • If I know HTML, can I use it to customise my Artists Web portfolio?
      Certainly, and many of our members do. Although no HTML or other programming skills are required to create and manage a complete portfolio website with ArtWeb, a little bit of HTML can extend your customisation options and lend even greater personal style to your portfolio.
    Security FAQ's
    • How can I stop people downloading and printing my work?
      We provide a facililty that automatically puts a copyright note on your images. However, the resolution of web page images is too small for printing out at good quality. The resolution of a computer screen is 72dpi, but the minimum resolution for print is usually 300dpi; this means that images on the screen will only print properly at a size less than a quarter of the size on the screen.
    • How secure is the credit card payment facility on my website?
      Your website comes with easy paypal integration, which aswell as being a snap to set up comes with the high level of security and protection that paypal.com offers. Paypal is one of the worlds leading online payment providers, and is completely free for you to get started.