You may cancel your order for any reason up to 7 days after you receive the goods (the statutory minimum is 7 days). Notice of cancellation should be sent to firstname.lastname@example.org - cancellations must be received in writing. Goods must be returned in the original condition and shipped at your cost. The goods must be securely wrapped and packaged before shipping in the original packaging or similar equivalent. Once the returned goods have been received and checked, you will be issued a refund less postage cost, usually via the same payment method used for purchase (e.g. paypal refund, cheque etc.).
Our customer services email is email@example.com - we shall endeavour to respond promptly.
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