Susanne Persson's terms and conditions

payment

bank transfer

Payment may be made by bank transfer, once your order has been received you will be given instructions as to how to make the bank transfer

We accept bank transfers from overseas.

credit/debit card and paypal

Payment online by credit/debit card and PayPal is accepted. Credit/debit card payments are securely processed by PayPal and currency conversion is automatic so payments may be made from most countries and bank accounts worldwide. Paypal has a very high level of security, customer privacy and protection, all transactions are performed over maximum security SSL encryption and your card/bank details are not stored or made available to us in any way.

delivery

We normally deliver by mail and we endeavour to have the goods arrive within 14 days of order confirmation, but please allow a maximum of 30 days for delivery.

We can deliver overseas, but please be aware that delivery time may be longer and certain conditions may apply. Please contact us if you have any queries.

cancellation/refunds

You may cancel your order for any reason up to 14 days after you receive the goods (the statutory minimum is 7 days). Notice of cancellation should be sent to - cancellations must be received in writing. Goods must be returned in the original condition and shipped at your cost. The goods must be securely wrapped and packaged before shipping in the original packaging or similar equivalent. Once the returned goods have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase (e.g. paypal refund, cheque etc.).

customer service

Our customer services number is and email is sandy_persson70@hotmail.com - we shall endeavour to respond promptly and at the latest within 3 day(s)

other info

i prefer at least for now Paypal.if you don’t know how to use that or If you have no Paypal account we can make arangement for bank info in private e mail.and the deliver info how many Days sometimes the deliver takes 1 week.if i already have done the drawing.If it is a oilpainting in progress/commision it may take more than 30 Days .Need to dry a little before deliver.  For Oil paintings /often cost a Little more than drawings.If you would like to split the fee in two .you can pay half when I start a painting and the rest when it’s finished.Or If I have done a bigger drawing of an artist for example already. you can split the fee pay half as an agreement and i keep it for you until the following month and send it as soon as i got the rest of the money.