wendy puerto's terms and conditions
payment
cheque
Cheques should be in GBP and made payable to wendy puerto. Your order will be dispatched once the cheque has cleared and that you have been notified that your order has been accepted.
credit/debit card and paypal
Payment online by credit/debit card and PayPal is accepted. Credit/debit card payments are securely processed by PayPal and currency conversion is automatic so payments may be made from most countries and bank accounts worldwide. Paypal has a very high level of security, customer privacy and protection, all transactions are performed over maximum security SSL encryption and your card/bank details are not stored or made available to us in any way.
delivery
We normally deliver by Royal Mail, Parcel Force, Parcel2go. and we endeavour to have the goods arrive within 2 days of order confirmation, but please allow a maximum of 7 days for delivery.
We can deliver overseas, but please be aware that delivery time may be longer and certain conditions may apply. Please contact us if you have any queries.
Please contact us if you wish to discuss alternative delivery arrangements
cancellation/refunds
You may cancel your order for any reason up to 14 days after you receive the goods (the statutory minimum is 7 days). Notice of cancellation should be sent to - cancellations must be received in writing. Goods must be returned in the original condition and shipped at your cost. The goods must be securely wrapped and packaged before shipping in the original packaging or similar equivalent. Once the returned goods have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase (e.g. paypal refund, cheque etc.).
customer service
Our customer services number is 01245 606054 and email is - we shall endeavour to respond promptly and at the latest within 1 day(s)
other info
All delivery times are approx allowing for any postal delays due to carriers.
Hi Wendy, I think that your paintings are really beautiful. I am a teacher in Stoke_on-Trent and have decided to look at your art work as an inspiration for my class this next term. We will be taking a trip to llandudno at some point and are going to try to produce some paintings in your style. Would it be possible for the children to email you some questions about yr inspirations etc ?
Hello Wendy, I am currently preparing a Geography power point lecture for my students (Weather Climate and Culture) at Eastern Washington University, USA and am talking about the ‘year without a summer’ the Tambora eruption of 1815….and the impact it had on the art of William Turner. I happened across some of your work - The Gift and The Lonesome Pine…..and just wanted to let you know how beautiful they are. Good Luck, GW
Anthony - 07/08/2010
Hi Wendy Many thanks for the painting… as before, even better in the real world than the virtual world! For me it is an intersting blend between many of your seashore and your abstract paintings, and is so full of texture as well as colour
Gail B - 15/06/2008
Hi Wendy, Just thought I would let you know that we are really pleased with the picture. It is on the wall and we cant stop looking at it. Its is very mesmerising and beautiful. Thanks for taking the time to paint it for us. We will certainly lo
Comment from a fellow Artist - 28/05/2008
Absolutely stunning work. The energy, vibrancy, calm and quiet all at once. Very uplifting. I got your name from a fellow artist in Scotland—Caroline Simmill. thanks, Jack D
Matt Z/The Encore - 07/05/2008
Wendy, Just wanted to let you know the painting arrived today and it everything I anticipated; it is beautiful. Thanks, Matt Z
Richard - 04/03/2008
Hi Wendy, Just writing to say thanks, we received the picture yesterday and are both really happy it. It looks lovely in our lounge, thanks for all your time and help, all the very best. Kind Regards, Richard