leyla murr's terms and conditions
payment
cheque
Cheques should be in sterling and made payable to leyla murr. Your order will be dispatched once the cheque has cleared and that you have been notified that your order has been accepted.
bank transfer
Payment may be made by bank transfer, once your order has been received you will be given instructions as to how to make the bank transfer
We accept bank transfers from overseas.
credit/debit card and paypal
Payment online by credit/debit card and PayPal is accepted. Credit/debit card payments are securely processed by PayPal and currency conversion is automatic so payments may be made from most countries and bank accounts worldwide. Paypal has a very high level of security, customer privacy and protection, all transactions are performed over maximum security SSL encryption and your card/bank details are not stored or made available to us in any way.
delivery
We normally deliver by Fedex, DHL and we endeavour to have the goods arrive within 3 days of order confirmation, but please allow a maximum of 7 days for delivery.
We can deliver overseas, but please be aware that delivery time may be longer and certain conditions may apply. Please contact us if you have any queries.
Please contact us if you wish to discuss alternative delivery arrangements
cancellation/refunds
You may cancel your order for any reason up to 7 days after you receive the goods (the statutory minimum is 7 days). Notice of cancellation should be sent to - cancellations must be received in writing. Goods must be returned in the original condition and shipped at your cost. The goods must be securely wrapped and packaged before shipping in the original packaging or similar equivalent. Once the returned goods have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase (e.g. paypal refund, cheque etc.).
customer service
Our customer services number is 01274 560151 and email is - we shall endeavour to respond promptly and at the latest within 1 day(s)
Recently received from buyers ....
Just to let you know that the painting arrived safe and sound this afternoon. It is on the wall already! I really love it, and the colours complement the room very well.
Thank you very much
Regards
Geraldine
Hi Leyla
Clink Clink has arrived and we are thrilled with it , it looks even better in real life. It is such a vibrant and colourful picture , cannot tell you how much we are thrilled with it. Please keep us posted if you have any exhibitions in our neck of the woods.
Thanks once again , and keep us posted with any new work
thanks again
Nick
Hi Leyla,
How nice to hear from you. I am quite taken by your painting. It just spoke to me the minute I saw it. You are very, very talented.
Rest assured that I will give your painting a wonderful home and I will be
delighted to live with it forever. I would be interested in seeing your future painting. Best regards, Susan (a customer from NY, USA)